Privacy Policy
Prestige Cosmetics — DR NINOS PTY LTD (ABN 13 600 898 351)
Last reviewed: March 2026
Our Commitment
Prestige Cosmetics is committed to protecting the privacy of patient information we collect and to handling your personal information responsibly, in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and relevant state and territory privacy legislation.
This Privacy Policy explains how we collect, use and disclose your personal information, how you may access that information, and how you may seek correction of any information. It also explains how you may make a complaint if you are concerned about a privacy breach.
We will update this policy from time to time to reflect changes in our practices or legislation. The current version is always available on our website.
Consent
When you first attend Prestige Cosmetics, we will ask you to confirm your consent to the collection of your personal and health information. This consent allows us to gather, access and use your information for the purpose of delivering healthcare to you. Your information will only be accessed by practitioners and staff directly involved in your care.
We will seek your express consent before using your information for any purpose not directly related to your healthcare.
Information We Collect
We collect personal and health information necessary for the provision of care. This may include:
Personal identifiers such as your name, date of birth, address and contact details
Medical history, clinical notes, diagnostic results and treatment plans
Medicare and private health insurance details
Photographs or clinical images, collected with your consent at the time
We collect information directly from you wherever possible. In certain circumstances, and with appropriate authority, we may also obtain information from third parties such as other treating practitioners, hospitals, or diagnostic providers.
We may also collect CCTV footage from our clinic premises for security and safety purposes.
When you visit our website, certain information may be collected through cookies or similar technologies for the purpose of improving your experience. Where this information identifies or makes you reasonably identifiable, it is treated as personal information under the Act.
How We Use Your Information
We may use or disclose your personal and health information to:
Provide treatment and care, including communication with other healthcare providers involved in your care
Carry out administrative functions including billing and record keeping
Meet our legal and professional obligations
We do not disclose personal information to overseas recipients unless necessary for your care and appropriate safeguards are in place.
Quality Improvement, Research and Marketing
We may use de-identified patient information for internal audits, staff training and quality improvement activities. Where identifiable information is required for research, we will seek your express consent prior to any sharing.
We will not use your personal information to market goods or services to you without your express consent. If you provide consent, you may opt out at any time by notifying us in writing.
Anonymity
You have the right to request to be dealt with anonymously or under a pseudonym. Please raise this with us and we will consider your request. Given the nature of healthcare delivery, anonymity may not always be practicable or permissible under law.
Data Security and Retention
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. Our measures include secure electronic record systems with role-based access controls, regular staff training, and cybersecurity practices.
Information is retained in accordance with applicable legal and professional obligations. Information no longer required will be destroyed in a safe and responsible manner.
Access and Correction
You have the right to access and request correction of your personal information. To make a request, please contact us in writing using the details below. We will respond within 30 days. A small administrative fee may apply to access requests.
Privacy Enquiries and Complaints
For any privacy questions, concerns, or to request access to or correction of your information, please contact:
Privacy Officer Prestige Cosmetics — DR NINOS PTY LTD Guildford Clinic: Shop 6/274 Woodville Rd, Guildford NSW 2161 Liverpool Clinic: Shop 3/52 Memorial Ave, Liverpool NSW 2170 Phone: (02) 9681 1817 Email: prestige.cosmetics@outlook.com
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC): Website: www.oaic.gov.au Phone: 1300 363 992
Policy Review
This policy is reviewed at least annually, or when there are changes to our operations, legislation, or technology. Significant changes will be communicated via our website or in the clinic.